Returns

We want you to be happy with your purchase. If there is an issue with your order, you may request a return.

• Ready‑made items: Returns accepted within 14 days of delivery.
• Made‑to‑order items: Because these items are handmade specifically for you, returns are accepted only if the item arrives damaged or faulty.

To start a return, please contact us at withstylecrafts@gmail.com with your order number and details of the issue.

Eligibility for Returns

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned with any original packaging.
• Proof of purchase is required.

We reserve the right to refuse returns that show signs of use or damage not caused during delivery.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds are issued to your original payment method.
• Refunds typically take 3–5 business days to appear, depending on your bank or payment provider.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos of the issue. We will offer:

• A replacement (if applicable)
• Or a full refund

This applies to both ready‑made and made‑to‑order items.

Non‑Returnable Items

For hygiene and safety reasons, certain personalised or custom‑made items may not be eligible for return unless faulty. If an item is non‑returnable, this will be clearly stated in the product description.

Return Shipping Costs

• If the return is due to damage or a mistake on our part, we will cover the return shipping cost.
• For all other returns, the customer is responsible for return postage.

Exchanges

If you would like to exchange an item, please contact us. Exchanges are subject to product availability and processing times.

Contact Us

If you have any questions about returns or refunds, please reach out to us at: info@withstylecrafts.com or via our Contact page.is received.